REVERSE LOGISTICS

What is Reverse Logistics?
Reverse Logistics is a type of supply chain management that moves goods, such as mobile handsets, from customers back to sellers or manufacturers. The process in which a customer returns a product for any reason is “reverse logistics”.
 
Why is Reverse Logistics Important?
The process of reverse logistics is time imperative and requires a lot of human interaction to ensure that products go through quality control and back into the market quickly since devices can become quickly outdated and drop in value. Holding on to devices too long can be costly and quickly drop in consumer demand.

How does Platinum Connections execute Reverse Logistics?
There are multiple methods and resources to execute a successful product return, inspection, repair, and repackaging of consumer electronics back into the market. All of our procedures undergo quality control and ongoing process improvement to ensure we continue to deliver high quality of service and product that is thoroughly tested to increase customer satisfaction.

How can you get more information?
The best way to learn about our Reverse Logistics program is to Contact Us!